from one of my favorite authors:
(by Steve Goodier - http://www.lifesupportsystem.com/ )
A
story, which may appropriately belong to the files of “urban legends,”
tells about a Philadelphia legal firm that sent flowers to an associate
in Baltimore upon the opening of its new offices. Through some mix-up,
the ribbon that bedecked the floral piece read, “Deepest Sympathy.”
When
the florist was informed of her mistake, she let out a cry of alarm.
“Good grief! Then the flowers that went to the funeral said,
“Congratulations on Your New Location”!
It
is difficult enough to offer comfort without mixing up the sentiment.
So difficult, in fact, that many people simply don’t know what to say to
someone who has just unburdened grief or emotional pain. Not unlike the
new clergyman who, when a distressed young woman confided that she was
pregnant, blurted out, “Are you sure it’s yours?”
Too
often, we want to help, but find that our attempts to offer comfort,
solace or hope fall short of the mark. But there is something we CAN say
to those who hurt that can be helpful and comforting.
One
man, whose grandson died accidentally, found genuine comfort when he
shared his pain with friends shortly after the tragedy. Of all the
well-meaning words of support, two statements helped to sustain and
comfort him through the grief more than the rest. They were: “Thank you
for sharing your pain,” and “I grieve with you.” After hearing those
words, he no longer felt alone in his suffering. He felt as if his
friends embraced his grief. He felt better.
“Thank
you for sharing your pain” is an honest acknowledgment of another’s
suffering. It also expresses an appreciation for the effort it takes a
wounded soul to open her emotional wounds to others.
“I
grieve with you” is an expression of empathy. It is a way of saying
that I am willing to share some of your pain, even for a time.
We
can’t fix it. We shouldn't try to offer advice. And we may never know
how someone feels who is hurting in a way we have never experienced. But
we can give some comfort. (emphasis mine)
I
think James Angell, former president of the University of Michigan, got
it right when he was asked the secret of his success. “The secret of
success?” he replied. “Grow antennae, not horns.”
-- Steve Goodier